I'm very happy with Camelbak for their recent replacement of my free ride/all mountain hydration system. This is my experience with their warranty department. I had a Camelbak called a "Havoc". Shown in photo below:
I was not sure that they could replace it because this is an older model that they don't make anymore. I did my research online and found that they have a new bag that has the exact same specs as the "Havoc" it is called "The Don". I wrote to Camelbak and told them that the CAMERA pocket's zipper broke therefore the compartment remained open all the time. This is very frustrating when you are mountain biking and you rely on the use of this pocket for quick access. Well, they took care of me. They sent me "The Don". Here it is fresh out of the box. I am cleaning the bladder to get it ready for its first use. There are some new features with this hydration bladder. I will read about them and let you know if I think that they are relevant upgrades/selling points.
Thanks for reading and supporting Hike, Bike, Dale!
I was not sure that they could replace it because this is an older model that they don't make anymore. I did my research online and found that they have a new bag that has the exact same specs as the "Havoc" it is called "The Don". I wrote to Camelbak and told them that the CAMERA pocket's zipper broke therefore the compartment remained open all the time. This is very frustrating when you are mountain biking and you rely on the use of this pocket for quick access. Well, they took care of me. They sent me "The Don". Here it is fresh out of the box. I am cleaning the bladder to get it ready for its first use. There are some new features with this hydration bladder. I will read about them and let you know if I think that they are relevant upgrades/selling points.
Thanks for reading and supporting Hike, Bike, Dale!
Once I thought about things like: why such information is for free here? Because when you write a book then at least on selling a book you get a percentage. Thank you and good luck on informing people more about it!
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